Frequently Asked Questions
Everything you need to know about your Muck Boots, from sizing to shipping.
How do I know what size to order?
Muck Boots are made to standard athletic shoe sizes. Our boots are designed to fit with a medium-weight athletic sock. For those who wear a half-size, we recommend sizing down (e.g., if you are a 9.5, order a size 9).
Are Muck Boots 100% waterproof?
Yes, every boot we produce is 100% waterproof. Our natural rubber and neoprene construction ensures your feet stay dry from the sole to the top of the boot, even in the wettest conditions.
What is your return policy?
We offer a 30-day return policy for all products purchased through our official website. Items must be in new, unworn condition with original packaging and tags attached to be eligible for a full refund.
How should I clean and maintain my boots?
To maintain the longevity of your boots, rinse them with fresh water and wipe with a damp cloth. Avoid storing them in direct sunlight or near artificial heat sources, as this can cause the natural rubber to dry out and crack.
Do you offer international shipping?
Currently, we ship to the United States and Canada. For customers in Europe or other regions, please visit our localized regional websites to find a distributor near you.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal, Apple Pay, and Google Pay for a faster checkout experience.